Services Shared hosting WordPress hosting WordPress support Cloud VPS hosting Managed Cloud VPS Domains SSL Sertificates Partnership About Us Who are we? Contacts

БГ

02 9699 100 Technical Support(24/7)

Professional support for your WordPress website

Create content without worrying about the technical maintenance of your site.

Your site runs smoothly, without interruptions
We monitor for issues and keep daily backup copies
You get help from an experienced technical team

Choose plan Free consultation

WordPress support by Bulinfo.net from 7.89 €
per month with VAT · with annual subscription

Website monitoring
Updates with a prior backup
Free website migration

Choose your plan No hidden fees · Cancel anytime

Home Services WordPress Support

Everything your website needs

Security and monitoring Updates and maintenance Performance Access and administration

Security and monitoring

Monitoring and protection of your website

Admin access recovery

We help with lost WordPress access by changing the password, email, or creating a new administrator.

Help with the WordPress admin panel

We provide guidance on working with pages, menus, users, media and basic site settings.

Domain change

We assist with changing your website's primary domain.

Updates and technical maintenance

We keep your website up to date, stable and free of critical errors

WordPress updates

We update the core, themes and plugins after a prior backup and a compatibility check.

Help with critical errors

We diagnose Error 500, PHP errors and issues after updates.

Staging environment

We create a test copy of your website for changes and checks before going live.

PHP and server settings

We configure PHP parameters such as memory limit, upload limit and execution time.

Performance and optimization

Speed that keeps visitors on your website

Cache configuration

We configure WordPress cache for faster loading of your website.

Slow site audit

We analyze the causes of slow loading and give specific recommendations for improvement.

Basic optimization

We apply basic improvements to cache, images, database and server settings.

WooCommerce support

We check the core settings, checkout process and critical WooCommerce pages.

Access and administration

Easy and secure access to your WordPress administration

Admin access recovery

We help with lost WordPress access by changing the password, email, or creating a new administrator.

Help with the WordPress admin panel

We provide guidance on working with pages, menus, users, media and basic site settings.

Domain change

We assist with changing your website's primary domain.

Can't find the service you need? Contact us — we will find a solution for your specific case.

Contact us

Choose the plan for your website

Not sure which plan to choose? Consult with our team and we will offer the best for you.

Managed Wordpress START

For personal websites and blogs

8.30 7.89

€/month with VAT
for 1 year contract

You save 4.92 €

Order

Includes free migration

MOST POPULAR

Managed WordPress PRO / eCommerce

Cache configuration plugin

We configure WordPress cache for faster loading of your website.

SSL monitoring

Monitoring of your website's SSL certificate.

Security settings

We add an extra layer of protection to your website — including login page settings, access permissions and basic anti-bot measures.

PHP and database settings

We configure PHP parameters such as memory limit, upload limit and execution time.

Admin panel access issue

Assistance with issues accessing the administration panel.

Page loading issue

We diagnose and assist with a page that does not load correctly or shows an error.

Assistance with Error 500

We provide full assistance with Error 500 — we diagnose the cause and take the necessary steps to resolve it.

Plugin updates

We update the plugins on your website after a prior backup.

Primary domain change

We assist with changing your website's primary domain.

Website monitoring

We monitor your homepage for correct loading and notify you in case of an issue. —

WordPress core updates

Before updating, we make a full backup of the website and check for incompatibilities. If a problem still occurs, we can quickly restore the website to its previous state. —

Theme updates

We update the themes on your website after a prior backup. —

Help using the admin panel

We provide guidance on working with pages, menus, users, media, products and basic settings. —

Dev/Staging environment

We create a separate test environment where you can make changes without affecting your live website. —

Slow site audit

We analyze the causes of your website's slow loading and give specific recommendations for improvement. —

Abandoned plugins

A list of the plugins you use that have not been updated by their developers for more than a year. — —

Abandoned themes

A list of the themes you use that have not been updated by their developers for more than a year. — —

Monthly website report

You receive a summary of the completed activities, the status of your website and recommendations for the next period. — —

WooCommerce settings

We check the core settings, checkout process and critical WooCommerce pages. The service covers only the core WooCommerce plugin, not additional extensions to it. — —

Website optimization

When an opportunity for improvement is found, we take action for a better speed of your website. — —

Priority support

Your requests are handled with priority over standard support requests. — —

PRICES
In € with VAT

Monthly price for 1 year
With contract

7.89

8.30

14.87

15.65

26.22

27.60

Monthly price
Without contract

8.30

15.65

27.60

Price for 1 year

Price for 1 month

8.30 7.89 -5%

€/month with VAT
with contract for 1 year

You save 4.92 €

Order

15.65 14.87 -5%

€/month with VAT
with contract for 1 year

You save 9.36 €

Order

27.60 26.22 -5%

€/month with VAT
with contract for 1 year

You save 16.56 €

Order

Hassle-free technical support for your website

We take care of the security, updates and backups of your website, so you can focus on your business.

Website owners No technical experience or time for maintenance? We take care of updates, settings, security and assist you with issues.

Agencies and freelancers Offer a more complete service to your clients, without building your own technical team. We take over the ongoing maintenance — you focus on your clients.

Developers Free up time for development. We take over monitoring, updates, backups and daily technical maintenance.

Online stores For online stores with the Pro plan we check the core WooCommerce settings. If you struggle with the setup, our team is available to advise you — the service covers only the core WooCommerce plugin, not additional extensions.

Why is WordPress support with Bulinfo.net different?

Own data center in Bulgaria When your website is hosted with us, your data is stored in Bulgaria and we have direct control over the server environment.

Optimized server with LiteSpeed technology LiteSpeed is a web server optimized for speed — it accelerates page loading significantly more than a standard setup, with built-in caching and attack protection.

One team for hosting and WordPress No coordination between different providers — you get assistance for your website, hosting and server environment from a single place.

25+ years of experience (since 1998) We have been hosting bazar.bg, mobile.bg, imot.bg, zaplata.bg and fakti.bg since their creation.

Free migration when signing up Our team moves your existing website for free.

Support from a real team You contact a technical specialist directly — every request is answered by a real person, not a system.

Choose plan

WordPress support and website maintenance - Bulinfo.net

Does my website need to be hosted with you?

Yes, the WordPress support service is available only for websites hosted with Bulinfo.net. This allows us to have full server-level access and guarantee the fastest response in case of issues.

What happens if my website gets hacked?

If a website is hacked, we react immediately and make every effort to clean the malicious code and restore the website.

For what period of time can I purchase the service?

Initially, the service can be purchased for the same period as your existing hosting plan with us. This way, you will later be able to renew both services at the same time.

How many websites does one plan cover?

One plan covers one website, but you can order multiple plans — one for each site.

Can I change my plan later?

Yes, you can upgrade to a higher plan at any time — just contact us and we will move your website to the new plan without interruption.

Do you work with WooCommerce stores?

Да — планът Pro / eCommerce е разработен за онлайн магазини. Включва проверка на основните WooCommerce настройки с цел магазинът Ви да работи безпроблемно.

What activities are outside the scope of the service?

We take care of the technical maintenance of the website, but building a new WordPress website and adding/editing content are not part of the service.

Will you install a plugin on my website?

Yes, in order to provide the service, we install a plugin through which your website communicates with our support system.

For over 25 years our secure hosting and cloud solutions have been trusted by some of the largest projects in Bulgaria, contributing to their successful development and business: